SHIPPING AND PROCESSING:
Orders are shipped Monday - Friday within 2 to 3 Business Days of order receipt except during warm weather months of June 1st to September 30th.
Orders are picked up at end of each business day and will be shipped next business day, Monday - Friday. Any orders placed on Friday will be shipped next business day.
If you require same day processing for your order, please contact Customer Service prior to 2:00PM ET and we will attempt to accommodate.
We do not ship on weekends or major US holidays.
All delivery dates are estimates and are not guaranteed.
We recommend recipient be physically at home on day of delivery or have package sent to a location where recipient will be able to accept it.
We are not responsible for packages once they have left our facility. The Shipping Carrier is responsible for your package.
We are not responsible for where the carriers leaves your package.
We will not refund nor replace any missing or stolen packages. Please contact Shipping Carrier for package location and/or to initiate a Package Trace.
Packages shipped to another address other than credit card address of record will require a signature.
During the Warm Months (June 1st to September 30Th), we ship orders Monday - Thursday depending on destination and delivery timetable to prevent packages from sitting in shipping carriers warehouses over the weekend without air conditioning.
We ship orders using UPS, US Postal Services, and FedEx. Carol's Candy Corner ships orders based on availability of carriers, quickest shipping route, and least cost expense to the customer.
The Customer is responsible for selecting the shipping method but we reserve the right to make changes based on the quickest shipping route.
Carol's Candy Corner is not liable nor responsible for shipping carrier's policies, potential routing delays, weather conditions, shipping costs, or redirecting of packages due to incorrect address. All charges levied by Fedex or UPS for Address Correction Services or Forwarding Services will be in turn, charged to customer.
Packages refused and/or returned for any reason will be credited for product only. No credit will be given for the shipping costs. In addition, customer is liable and will be charged for any items damaged and any fees levied by UPS for returned / refused package.
The customer pays shipping charges based on the prices set by the carriers (UPS, US Postal Services, FedEx).
All shipping costs are final and no refunds or adjustments for any reason will be granted once your order has shipped.
If you have purchased chocolate and prefer to use UPS, please select Next Day Air, Next Day Air Saver, or Second Day Air during warm weather period. This will ensure your chocolate items arrive fresh.
If your merchandise is being shipped to a Military Base (APO), your order will be shipped via US Postal Services. Carol's Candy Corner is not responsible nor liable for any redirecting of packages by the military.
We ship within the United States, Alaska, Hawaii, Puerto Rico, and Canada only.UNITED PARCEL SERVICES:
Selection of UPS will enable you to choose UPS Ground, UPS Second Day Delivery, UPS Third Day Select, or Next Day Air, Next Day Air Saver. UPS ships only on business days (Monday - Friday) unless you have specified Next Day Air "Saturday Delivery" and extra charges will apply. The use of UPS requires a street address, they do not deliver to a P.O. Box or an APO address.
UPS Shipping is based on merchandise weight, box dimensions and regional zones which is calculated in real-time by UPS at checkout.STANDARD SHIPPING:
If you selected Standard Shipping (Based on US Postal Services Priority Mail Rates) delivery will take up to 2 to 5 business days. If you have selected Express Shipping: package generally arrives 1 to 3 days except Sunday unless specified and additional charges will apply. Express Shipping packages usually arrive before 3:00 PM to most areas, Monday - Saturday.
At the time of checkout, we charge a flat fee for Standard Shipping and Express Shipping as stated in the following table and adjust shipping charges to the actual cost of shipping once we finalize, process, and ship your package.
The following Shipping Rate Table is only used as a Guideline and is not the final cost. Shipping and Processing Charges Per Merchandise Total ONLY:
- Standard Shipping - 2 to 5 Business Days
- Express Shipping - 1 to 3 Days Most Areas
WARM WEATHER SHIPPING:
|Merchandise Amount||Standard Shipping|| Express Shipping |
|$ 0.00 - $ 7.99|| 5.95|| 32.95|
|$ 8.00 - $ 10.99|| 7.95|| 34.95|
|$ 11.00 - $ 14.99|| 8.95|| 36.95|
|$ 15.00 - $ 19.99|| 9.95|| 40.95|
|$ 20.00 - $ 29.99||11.95|| 45.95|
|$ 30.00 - $ 39.99||13.95|| 50.95|
|$ 40.00 - $ 49.99||14.95|| 54.95|
|$ 50.00 - $ 59.99||16.95|| 58.95|
|$ 60.00 - $ 69.99||18.95|| 62.95|
|$ 70.00 - $ 79.99||22.95|| 65.95|
|$ 80.00 - $ 89.99||29.95|| 70.45|
|$ 90.00 - $ 99.99||36.95|| 73.25|
|$100.00 - $109.99||44.95|| 80.60|
|$110.00 - $119.99||46.95|| 87.05|
|$120.00 - $129.99||48.95|| 93.95|
|$130.00 - $139.99||52.95||100.95|
Chocolate candy does not travel well during the summer months or when the weather is warm in the "Ship To" destination. We recommend the purchase of an Ice Pack or two for $1.95 (16 Oz - equivalent to 2 smaller packs) or $1.25 (8 Oz) each to keep your order cool. It is up to the customer to determine how many ice packs they will need based on the temperature. If you over order on Ice Packs, we will make appropriate adjusts depending on size of the order and the amount of chocolate.
Ice Packs will only be included if purchased by the Customer. If no ice pack is purchased and the candy arrives at the destination in less than desirable condition, no refunds, exchanges, or replacements will be given.